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Grievance Redressal

LEVEL 1: Branch Office

In case of any queries complaints kindly contact our Assistant Branch Manager/ Branch Manager at the branch or you can call them at Branch Landline Number or their Mobile Number Provided.

LEVEL 2: Grievance Redressal Officer

Details of Principal Nodal Officer / Chief Grievance redressal officer as per Fair Practice code of the Guidelines:

Ms. Shilpa Kale

2302, 23rd floor, G Square Business Park,

Sector-30,Vashi, Navi Mumbai-400705.

Mob: +91 9619443355

Email: Contact@unnatimfi.com

LEVEL 3: Sachet Portal

If the complaint is not resolved at Level 2, the customer may escalate the grievance through the Sachet Portal.

Sachet Portal: Sachet

Customers can lodge their complaint online through the above portal as per guidelines.